You can find the answer to many questions in our knowledge base.

ABOUT TURACOON SUBSCRIPTIONS


Answer:

Anyone who only speaks Turkish or whose profession is only to teach Turkish can not teach in Turacoon.

Here, the tutors who give you Turkish lessons are the ones whose professions is "teaching Turkish to foreigners.".

Besides, our tutors provide their income from subscription fees in Turacoon. We bring you and our tutors together online through a special software developed only for Turacoon.

Surely, all these services cause some expenses. Unfortunately for all these reasons, we can not offer you Turacoon for free :(

Thank you for your understanding.

Answer:

Turacoon is a website where you can learn Turkish at all levels. However, we have a special working model for beginners.

In Turacoon you have the freedom to choose teachers. But, if you are a beginner, we will apply a "coaching system". First of all, we assign a professional Turkish teacher to you and he/she follows your learning process.

We recommend that you regularly take lessons with that teacher. Because the most important rule for learning a new language is continuity.

If you are not a beginner, have a little knowledge of Turkish and can understand the simple sentences, it will be very useful to use Turacoon to improve your Turkish. Because every day you have the opportunity to practice with instructors who is native Turkish.

The best way to see if Turacoon is right for you is just to try it!

To choose the most suitable plan for you:

https://www.turacoon.com/my-plans

Answer:

Turacoon gives you instant access to friendly native Turkish speakers, so you can practice Turkish conversation.

Tutors are ready to help you 24/7, whenever you have time to practice. You can browse tutor profiles to find tutors with relevant experience or interests.

Turacoon tutors have a wide range of education and professions. You can also search for interesting topics to read and discuss with your tutors.

You can access Turacoon from your mobile device, or from a computer with a web camera.

Save money with a monthly subscription that lets you practice speaking Turkish daily or a few times a week by subscribing here: https://www.turacoon.com/my-plans

Answer:

The daily limit must be used each day, or else it will expire. Your new minutes will then be refreshed the following day.

We designed our plans this way to promote the daily practice, as the best way to improve your Turkish is to practice consistently.

However, we understand students may miss days due to busy schedules, so we price our daily plans very low. Even if you miss a few days, it still is a great value to purchase a subscription and practice regularly.

Subscription plan minutes are refreshed each day at midnight in UTC. It's important to know that each week on Turacoon begins again on Monday.

For example, if your plan allows you to chat for 5 days per week, you can choose any 5 days during the week (from Monday until Sunday). It's up to you! Once you start talking on one day, you must finish using the day’s remaining subscription minutes on the same day.

Answer:

Subscription plan minutes are refreshed each day at midnight in UTC.

If you'd like to change it to another time other than midnight in UTC (e.g. 7PM every night or 12AM every night in your local time), let us know by contacting us and we'll change that for you!

Answer:

Subscriptions can be 1, 3, 6, or 12 months in length, and its exact length will be determined by the month.

For example, if you begin a three-month subscription on May 1, it will be valid until August 1.

Subscribe to longer-term plans for additional savings! At the end of your subscription, your subscription will renew automatically.

You can cancel your subscription renewal at any time in your account subscription settings on our website.

For cancel your subscription renewal go to:  My page > Account > Payment Info

Answer:

You can start using your Turacoon subscription as soon as your purchase is completed!

It's important to know that each week on Turacoon begins again on Monday. For example, if your plan allows you to chat for 5 days per week, you can choose any 5 days during the week (from Monday until Sunday). It's up to you!

You can take a course within 12 hours at the earliest. Because we want to make the whole organization complete in order to provide you with a higher quality service.

We think that it is not right to do the lessons without preparation. For this reason, you can book at least 12 hours before a lesson.

Answer:

Yes, you can cancel the subscription by sending us a Support request.

You will only be charged for the months that you used (after deducting discounts for long-term plans and other expenses for the transfer of refund.).

For example, if you purchase a 3-month plan and receive a 10% discount for it, and you choose to cancel after one month, then you will be charged only the full monthly price (what you would have paid if you didn't buy a 3-month plan).

After deducting discounts for long-term plans and expenses for the transfer of refund, the remainder will be returned to you. Alternatively, you can also downgrade your plan to a smaller one and receive a refund for the difference in cost after deduction of expenses and discounts mentioned above.

Again, you can make changes from your subscription page.